View Our Website View All Jobs

AR Insurance Follow-Up Specialist

With decades of experience in the substance abuse and mental health rehab industry, the team at Infinity Behavioral Heath Services, Inc. (INFINITY), is committed to easing the insurance claim process and to maximizing insurance benefits so its clients can provide the highest levels of clinical care for every patient. In addition to a proven process for billing and claims follow-up, INFINITY offers utilization management and business consulting services to help clients improve day-to-day operations, increase revenue and maintain regulatory compliance.

INFINITY is now seeking AR Insurance Follow-Up Specialists to join our team. 

INFINITY offers competitive compensation, a comprehensive wellness benefits and perks package and a great time off policy. Our health benefits include: medical (4 options), dental, vision, company-paid short term disability and voluntary - life insurance and long term disability plans. Financial wellness benefits include: 401(k) plan at completion of initial 90-days with employer match at completion of 1 year employment, as well as free financial wellness seminars. Our perks include: break rooms stocked with coffee and healthy snacks, monthly on-site massage, free gym memberships, team outings and other rewards for meeting company goals, a positive and FUN team-oriented and pet-friendly environment. We believe in developing our talent from within, as such, we offer a tuition reimbursement program and career advancement opportunities. 

INFINITY is dedicated to its employees’ success. For more information, check us out at


General Summary of Duties:

Works to resolve unpaid claims and manages client accounts receivable by contacting insurance companies via phone or online portals and performing the following duties.

Primary Responsibilities:

  • Review unpaid claims by utilizing online portals and making calls on client aging report.
  • Generates list of problems, and ensures they are collected.
  • Claim denial management.
  • Follow through on claims. 
  • Performs other duties as assigned

Qualifications and Education Requirements:

  • Ability to calculate figures and amounts such as discounts, interest and commissions. 
  • Working knowledge of Word, Excel, internet based and industry specific database software.
  • Minimum H.S. diploma or equivalent required; related experience and/or training; or equivalent combination of education and experience preferred
  • Minimum 1 year experience required. 
  • Previous industry experience and collections experience is preferred. 


INFINITY - EEO (Equal Opportunity Employer). eoe/m/f/d/v/so 

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Veteran/Disability status